Job Purpose:

The Facility Coordinator manages the day to day operational and maintenance of an assigned property(ies), ensuring that all the services which support the facility are properly maintained. S/He is the face of the company to the Client and ensures that the Client(s) are always satisfied with Provast services.

Principal Accountabilities/ Key Result Areas:


Ensure that the work is carried out in accordance with all safety procedures.

Issue work instructions to the Foreman/Headman and identify any HSE requirements.

Monitor the work to ensure that the HSE policy is being observed.

Ensure that proper and safe tools are available.

Inform the Operations Manager of any safety requirements regarding the use of equipment or handling of materials.

Organize daily tool box meetings.

Responsible for the execution and supervision for all tenants’ service requests.

Supervises all technical staff and assigns them tasks.

Ensures all the daily checks are carried out and such records are kept.

Ensures that all utility equipment and plants are in good working condition, necessary daily maintenance has been carried out and conditions are optimum. 

Briefs the Operations Manager on any unusual conditions and arranges for necessary repairs.

Arranges for and maintains records of preventive maintenance carried out on all equipment and follows strictly the preventive maintenance schedules.

Prepares a weekly report of activities and discusses them in the weekly departmental Meetings.

Monitors the performance of swimming pool water while carrying out normal service requests by residents, takes up any issues with operations Manager for further actions.

Physically checks the nature of the service requests, complaints and assesses the job to be done before instructing the staff on the nature, procedures, tools and safety requirements.

Manages the key movement records for utility rooms and other common areas.

Certifies a job and ensures that the tenants are satisfied with the job carried out and sign-off the service request form.

Checks and certifies the jobs carried out by sub –contractors and advises the Estate Manager, if the job is not satisfactory.

Enforces that all staff are dressed with uniforms, PPE as required for each job and exhibiting good manners while performing their duties.

Ensure that the contractor staff uses appropriate PPE while executing job in our sites.

Arranges for relief staff or additional hands with the permission of Operations Manager

Issues circulars to all tenants informing them of the preventive maintenance schedules to be carried out outside apartment. 

Knowledge, Skills, Experience and Competencies:


Degree in real estate, engineering, construction


1  year experience minimum required in similar roles.

Core Competencies:

Good customer service skills

Good organizational ability

Attention to detail

Good communication skills – written and oral and personal interaction

Proficiency in Microsoft Office Suite

Good Team Player